Shipping Policy

Definitions

For the purposes of this Shipping Policy:

“Company” (referred to as either “the Company”, “We”, “Us” or “Our”) refers to BEST BUY TRADING & SERVICES SDN. BHD. 202501021327 (1622740-M).
“Goods” refers to the items offered for sale on the Service.
“Orders” means a request by You to purchase Goods from Us.
“Service” refers to BEST BUY TRADING & SERVICES SDN. BHD., accessible from our official communication channels.
“You” means the individual accessing the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Shipping Coverage

We currently only ship within Malaysia. Orders placed from outside Malaysia will not be processed.
We proudly serve customers throughout all regions in Malaysia, including Peninsular Malaysia, Sabah, and Sarawak.

Shipping Fees

We offer free shipping on all orders, regardless of order value or delivery location within Malaysia.
There are no hidden charges, handling fees, or minimum purchase requirements.

Processing & Delivery Time

All orders are processed and shipped within 7 business days from the date of order confirmation.

Once your order has been shipped, you will receive an email or message notification with tracking information (if applicable), allowing you to monitor your delivery progress.

Please note that occasional delays may occur due to public holidays, logistics disruptions, or unforeseen circumstances beyond our control.

Delivery Methods

Goods are delivered using trusted courier partners or logistics providers chosen at our discretion. Deliveries can be made to residential, commercial, or industrial addresses, provided that the address details are complete and accessible.

Please ensure your shipping information is accurate during checkout.
We are not responsible for delivery failures or delays caused by incorrect or incomplete address details.

Delivery Issues & Reattempts

If a delivery attempt is unsuccessful due to recipient unavailability or other reasons (e.g., restricted access areas), our courier partners may reattempt delivery or contact you directly to arrange an alternative delivery solution.

Changes to Shipping Policy

We reserve the right to amend or update this Shipping Policy at any time without prior notice. Any modifications will be posted on this page and will take effect immediately upon publication.

Contact Us

If you have any questions regarding shipping, please contact us at:

Company: BEST BUY TRADING & SERVICES SDN. BHD.
Registration No.: 202501021327 (1622740-M)
Email: best_buytrading@outlook.com
Phone: 011-5788 3209
Address: 50B, Jalan Cantik 5, Taman Pelangi Indah, 81800 Ulu Tiram, Johor